Privacy Policy For BurnPeak

This Privacy Policy explains how BurnPeak ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit our website at https://burn-peak.net (the "Site"). It outlines the types of information we collect during your interaction with the Site and how that information is used. This policy applies only to information collected online and does not apply to data gathered through offline methods such as phone calls, postal mail, or in-person events.

Privacy Notice for Refund Video Statements
If you choose to submit a video statement as part of your refund request, please note the following:

Purpose of collection: Your video is used solely to verify and process your refund request.
Who will review it: Only authorized customer support and quality assurance team members will access your video. It will never be shared with any third parties.

Storage & security: Videos are stored securely in our internal system and protected against unauthorized access.

Retention period: Videos are retained only as long as necessary to process your refund and provide supporting customer service. Afterward, they are permanently deleted. The maximum retention period is 1 month. Submission of a video is completely optional.

Acceptance and Changes to the Privacy Policy
By using this Site, you agree to the practices described in this Privacy Policy. As the online environment evolves, we may update this policy periodically. Any updates will appear on this page along with an updated “Effective Date.” Continued use of the Site indicates acceptance of any changes made.

How We Collect and Use Information
We may collect personal information that you voluntarily provide while visiting the Site — for example, during registration, purchasing products, or subscribing to our content. This may include your name, email address, mailing address, and payment information.

We also automatically collect data as you browse the Site, such as your device’s connection details, browser type, IP address, and other analytic information that helps us improve the Site and customize your experience. We may use cookies and web beacons to gather information. Cookies are small files stored on your device that help us track usage patterns, deliver targeted ads, and store your preferences. Web beacons (“transparent GIFs”) help track site traffic and monitor email engagement.

We use collected data to customize your experience, deliver relevant offers, and provide targeted advertising through email, direct mail, phone, or SMS. We may share your information with trusted third parties, such as service providers or advertisers. If you wish to opt out of these uses, you may contact our Online Privacy Coordinator at the address listed at the end of this policy.

Please use caution when sharing personal information in public areas of the Site (e.g., message boards, forums, or chat areas), as we cannot control how others may use that information.

What Information We Collect

We may collect personal information that you voluntarily provide when interacting with the Site, responding to emails, attending events, or making purchases. This may include your name, email address, mailing address, and credit card information. All information is provided voluntarily by you.

We also collect information automatically as you navigate through the Site, such as the details of your internet connection. Cookies may be used to track how you interact with the Site, improve user experience, deliver advertisements, and measure visitor patterns. Web beacons may also be used to track Site usage and email interactions.

No Information Collected from Children:
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be deleted immediately.

No Collection of Sensitive Medical Information:
We do not collect information about past, present, or future medical conditions or treatments.

Credit Card and Bank Account Information:
If you make a purchase on our Site, we may collect your credit card or bank account information. This data is encrypted using SSL encryption technology and is shared only with third parties required to process your transaction.

How We Store Your Information
Your personal information is stored on secure servers used to deliver Site content and messaging. Access is limited to authorized personnel who manage email or data lists.

All emails sent by the Site include an unsubscribe link, allowing you to remove yourself from our mailing list at any time.

We take commercially reasonable steps to secure your data both online and offline. Our servers are stored in a secure environment with firewall protection, restricted access, and SSL encryption for financial transactions. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

Changes to Privacy Policy
We reserve the right to make updates to this Privacy Policy. Any material changes will be posted prominently on this page for transparency.

California Resident Rights
California residents may request, once per year, information regarding third parties with whom we shared their data for marketing purposes during the previous year. California residents also have the right to know how we respond to “Do Not Track” signals. We do not respond to such signals.

As stated in this Policy, you consent to our sharing of your information for marketing purposes unless you request removal. Requests must be sent to the email address provided at the end of this Policy.

Sharing Information with Others
We may share your information with third parties who help deliver our products and services, including website hosts, data analyzers, marketing providers, payment processors, and customer service vendors.

We may also share your information with third-party advertisers or service providers to offer additional products or services you may find useful. Aggregated, anonymous data may be shared to help partners understand user behavior and demographics.

We may disclose your information if required by law, to comply with legal requests, to protect our rights or property, prevent fraud, or ensure user safety.

In the event of a business transfer — such as a merger, bankruptcy, or sale of assets — user information may be transferred as part of the transaction.

Third Party Collection and Use of Information
The Site may include ads from third-party advertisers who may use cookies, email, or web beacons to collect information about your browsing behavior. Each third party has its own privacy policy.

The Site may also contain links to third-party websites. Once you leave our Site, their privacy policies govern your data. We are not responsible for the practices of external sites.

Third parties may collect your information in various ways:

Advertisers: Ad networks may use cookies or web beacons to track browsing behavior. We do not control their data collection practices.
Hyperlinks: Links on our Site or in our emails may lead to third-party sites. We are not responsible for their content or privacy policies.
Analytics: Third-party analytics providers help monitor Site traffic and user behavior.

How We Use Information Collected
We may use your information to customize Site features, deliver tailored advertisements, and provide relevant offers via email, mail, or other communication methods. Unless you opt out, we reserve the right to share your information with third parties for marketing or service-related purposes.

If you do not want your information used in this way, you must send a written request to the Online Privacy Coordinator at the address listed at the end of this Policy.


Please remember that any personal information you share publicly (such as in forums, chat rooms, or blogs) may be seen, collected, or used by others outside our control.

Cooperative Relationships with Third-Party Providers
Some services, products, or content available on the Site may be offered jointly with third-party partners. In such cases, we may share information necessary to provide the service. If you have concerns about a partner’s privacy practices, you should contact them directly.

Legal Compliance and Business Transfers
We may disclose personal information if required by law, to protect our rights or users, or in the event of a business transfer such as a merger, acquisition, or sale of assets.